Question 1

Is this service free?

Accepted Answer

There will never be a charge or cost to your facility for MDB services. We bill patients' insurances directly.

Question 2

Is the facility charged if MDB sees a patient in a Part A/Skilled Bed?

Accepted Answer

No, none of our services will ever result in the facility being charged, directly or indirectly.

Question 3

How quickly will we receive the providers notes?

Accepted Answer

Our policy is to deliver the notes to you within 24-48 hours via HIPAA-compliant means. Additionally, our clinicians should conduct an exit interview with you to go over pertinent items before they leave your facility.

Question 4

How soon will a resident be seen after a referral is made?

Accepted Answer

Our referral department will process all referrals and confirm with you that we have received your referrals. Our referral department will then notify the clinicians assigned to you and your facility of the new patient(s) referred, and the clinician(s) will see them on their next scheduled visit to the facility. If it is communicated that a patient needs to be seen before the next scheduled visit, we will work to schedule them in as soon as possible.

Question 5

Do MDB services integrate with PCC (PointClickCare)?

Accepted Answer

Yes, our services seamlessly integrate with PCC (PointClickCare), for smoother communication between MDB and our partner facilities.

Question 6

What sets MDB apart from other long-term care services?

Accepted Answer

MDB is clinician owned and managed. All of our services are designed specifically for long-term care. We never leave a clinician on an island; they have full clinical and administrative support. Every provider is trained on the pertinent LTC CMS regulations. We believe our greatest value is providing a good service to you and your residents.

GOLD STANDARD

Mental Health Care

We do more than just put out fires

Reduction in Behaviors

Individualized treatment plans for all patients

Re-hospitalization

Reduce the need to transport outside the facility

Consistency

Every patient is followed routinely

Patient-minded

Provide non-pharmacological solutions

CMS Compliance

Help reduce psychotropic usage under the national average

Full Team Approach

Accessible support for you and MDB's clinicians

Facility Focus

Psych survey preparedness

Key Indicators That Behavioral Health Services Could Benefit Your Facility

Our services seamlessly integrate with PCC, streamlining care coordination for enhanced efficiency at every step.

PointClickCare Integration

Reliable Psychiatric Services for Your Residents